CCE 2014

Welcome to ACCE Conference & Expo 2014 - Call for Papers


San Diego Convention Center

May 6 - 9, 2014


Accepting submissions through Friday, September 27, 2013





ACCE Conference & Expo provides an unparalleled learning experience

for contact center professionals through valuable session content,

peer-to-peer sharing, networking events and a hands-on Exhibit Hall. 


ACCE attracts 1000+ customer care professionals from around the

world who represent organizations of all sizes and industries.


To appeal to this diverse audience, our programs cover a

broad range of key topics such as:


     People Management

     Operations Management

     Technology Management 

     Strategy and Leadership


Submitting Your Proposal


Enter your email address and click on save to enter a suggested session title, description, key takeaways, speaker contact info, and a brief bio.


We are especially interested in submissions offering takeaway tools that will enable attendees to implement practices and processes immediately in his/her own center.



Selection Process


Each session/workshop proposal received is carefully reviewed by our Conference Advisory Board Members, who make final selections based on topic and subject matter, as well as fit into the overall program.


Submissions will be accepted through September 27, 2013 from practitioners, consultants, trainers and vendors alike.


Commercial content of any sort – whether blatant or subtle – will not be considered.



* Notes required fields

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