Greetings! Given the ongoing concern about public safety – and recent announcements from the CDC, the State of Florida, and the Diplomat Beach Resort – ICMI’s Contact Center Expo is moving to October 12-15, 2020, in Dallas, Texas.

Registration is temporarily suspended to prepare for the new event dates. Please visit us again on April 20, 2020, when registration reopens.
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The ICMI community has always been strong and tight-knit, and we expect that this connectedness will be even more important to affirm once we're through this difficult time.
We look forward to seeing you this fall in Dallas!


Need help completing your registration?
Call us at 415-947-6907 / 866-535-8988
Monday-Friday, 8:30AM-4PM PST